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Ask Joy – Publicist Joy Donnell Answers Your Questions

Joy Donnell believes in pursuing the legacy, not the currency. She is Founder and former CEO of entertainment and celebrity PR/branding firm, 720 PR, a Partner at Opulent Pictures, a publicity consultant and international speaker on the subjects of reputation maintenance and self-publicity. Joy has helped thousands of entertainers, entrepreneurs, and creatives realize the power of their own publicity and DO IT IN PUBLIC. Joy can be discovered online at www.doitinpublic.com.

If you missed it, be sure to read Joy’s first column here and our two part interview series with joy here and here.

Hi Ms. Joy,

My first interview went all wrong. I don’t know what happened. The reporter and I got along incredibly and we talked for hours about my life and my background. We also talked about funny, everyday life stuff and shared stories with each other. I was so relaxed and thought I did great but when I got the interview all my quotes were wrong and the things I thought were the most important got completely left out. What did I do?

– Ms. Say What? in San Francisco

Ms. Say What,

What happened to you can happen to anyone. It sounds like you said too much and got off subject. Often, we think that the most important thing to know for an interview is how to be verbose but, a lot of times the real knowledge is in knowing when to stop talking. While you’re being chatty and personable, you want to stick to the facts, drive your points home and not get misquoted.

It’s easy to get relaxed, distracted, and start giving the reporter too much background. By the time you finish, the article is about the time you wrecked the family car on prom night instead of your forthcoming project. It’s easier to stay on point if you give yourself a game plan in the form of a Fact Sheet.

Fact Sheets are simple. They are one page of bullet pointed facts (hence, fact sheet, ahem) that are concise and easy to read. Each fact should be one sentence in length. Keep it simple to memorize so you can recall these points quickly and effortlessly. This will help you stay on subject even if your interviewer wanders off.

Plus, you can always send the fact sheet to the journalist when you confirm your interview. This will help them know exactly what the key messages are and help them shape the story. They may even ask you questions straight off the fact sheet. That practically makes it a cheat sheet.

Outline the facts, memorize them and stick to them. Hopefully you won’t find yourself reading another article about YOU wondering, “Did I say that?”

Keep rising!

Hi Ms. Joy,

I have been acting for over 10 years in New Zealand and Australia. I’m really well known back home in New Zealand although I haven’t done any work there recently. I moved to LA ten months ago and haven’t been working much here, either.

I’m very experienced and smart but I don’t know the right people just yet. I’m slowly getting there. I need to get in front of top Casting Directors and Agents. I have US theatrical representation but I need better agents. I don’t have a Manager here so I don’t really have anyone making introductions for me in LA.

I’ve been handling my own publicity and put together a website, I listed myself on nowcasting.com and lacasting.com. I also have a Twitter and Facebook page. Nothing’s really happening from any of those sites, though.

There are lots of reasons for me to stay in the US career-wise. But me not working back in New Zealand and staying in front of the people who know me is killing my career. I feel like I’m drowning. I don’t know what to do to get things going here and keep things fired up back home. I don’t know how to meet the right people. I’m not sure how to get myself out there. What should I do?

–       Lost Angeleno from New Zealand

Ms. Lost Angeleno,

It’s gutsy as hell to literally jump across the world for your career. Yet, that gumption means nothing without a plan of action. Your letter listed desires but, no game plan. You can dream about a better agent and want to meet top casting agents but there is no magic formula that forces the world to fulfill your wants.

So, you need to have backup strategies if your desires don’t materialize as is. PR is a great way to elevate and expand your connections and thereby your possibilities. Your PR plan should encompass networking in the states, staying connected to your New Zealand contacts and fans, and leveraging what you’ve already done.

The first thing that most actors stress out about is getting representation. Still, you may never get an agent or manager- at least, not the ones you want. Worst case scenario is that you never find someone to introduce you to casting directors. Perhaps you should shift your focus to networking with producers and directors. 9 times out of 10, they’re the ones making the final casting decisions anyway. Plus, they’re rarely pummeled by tons of emails from actors begging for work, unlike casting directors.

If you have acquired NZ-based contacts and a fan base, don’t lose those people due to silence. Communicate and stay connected. Create a newsletter. Find countrymen on Facebook or Twitter that have common interests and network with them directly. Reach out to other New Zealander actors who are now based in the states.

Social media isn’t just a way for you to keep talking to people you already know. It’s also an amazing way to be gregarious and establish new connections with strangers.

Since you acquired career momentum back in NZ, keep using it. Connect with the New Zealand consulate and New Zealand film groups with offices in LA. Reach out to New Zealand press outlets that have covered you in the past and pitch them a story about your move to the states. Involve yourself in New Zealand charity efforts and be one of their US-based ambassadors.

There are things that are in your immediate power to change and things that are out of your control. Take control of what you can, mainly, your personal game plan. Strategize, nurture the connections you already have, expand your network, and leverage your value.

Keep rising!

If you have a publicity or PR-related question to ask Joy, send it to joy@doitinpublic.com with the subject “Ask Joy”.




  1. stephanie ann saundeers on Thursday 11, 2010

    JOY! YOU ARE MY HERO! THANKS FOR ALL YOUR LIGHT!

    -Stephanie Ann Saunders

  2. Zack on Thursday 11, 2010

    Wow very informative article,…. Ms. Donnel you seem to be a wealth of knowledge to anyone seeking success. I look forward to reading your future articles in problem solving!

  3. Terrisha on Thursday 11, 2010

    The interview fact sheet is a great idea. I’ve done an interview before and it went off topic. Next time around I will be prepared. You rock Joy! -terrisha

  4. JJ on Thursday 11, 2010

    What outstanding advice, providing a plethora of information and knowledge. Keep up the great work. Those seeking success just need some “Joy” in their life.

  5. Jordan Anthony Swain on Thursday 11, 2010

    Ms. Joy, this is awesome, and YOU are awesome.
    Very insightful, and strategic. Your advice was very well noted, and thorough- straight and to the point, I definitely look forward to reading more of your articles, especially as someone trying to navigate through such a business myself.
    Thank you, and much continued success.

  6. Zee on Thursday 11, 2010

    I don’t like giving interviews for just this reason; it’s so easy to get comfortable, get off track and stray from the original purpose of the interview. A fact sheet sounds like a great way to make sure I stay on target and keep the interview on the right path. Thanks, Joy!

  7. Vida on Thursday 11, 2010

    Wow, what a great article! So insightful and informative. I often get thrown off track when I give interviews to the media and the fact sheet is a great idea that I plan to use. I’m looking forward to reading more of your wonderful columns! Thanks so much Joy!

  8. Lionel on Thursday 11, 2010

    Very informative Joy. Great advice. I’m going to start applying it now. Looking forward to your future articles.

  9. Joy Donnell on Thursday 11, 2010

    Thank you, everyone, for the amazing feedback! I always welcome questions and answer as many as I can. You all are amazing!

  10. Avril on Thursday 11, 2010

    I just needed to tell you that the Fact Sheet is brilliant! I am going to take the time to commit one to memory. It’s quite powerful when you can keep the interview focused on the right topics. Thank you so much for your insight! I look forward to hearing more from you in the future!

  11. Katia N. on Thursday 11, 2010

    Thank you for shedding light on the wealth of information that your embody, Ms. Donnell. I am familiar with your work, and love the fact that you are personable enough to give back to others by answering such questions, and shedding light on the many mysteries of this industry.

  12. Jase Anthony on Thursday 11, 2010

    Joy, I am ecstatic to see you lending your expertise, and advice to others, especially in the vast and ever changing world of entertainment, social media, and public relations. You are very focused, and to the point, which put’s a lot in perspective, even for myself. It’s funny how reading another’s letter, can spark so many ideas in my own game plan. Thanks for sharing, and definitely looking forward to reading more. Do you have a blog?

  13. Devin Reeve on Thursday 11, 2010

    Joy,

    Is an amazing Publicist with the knowledge to launch any brand or career. As you can tell by this article she knows exactly how to point you in the right direction and guide you to success. Thank you for all your hard work.

  14. Lindsey Labrum on Thursday 11, 2010

    Joy is the “Go to” person for branding & marketing yourself or your product! I have yet to see someone else have the success rate for their clients that Joy has had!


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